Rural care, connected in real time

Five partners and one governed record, working together to lower the cost of care, expand access and improve outcomes for rural communities.

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Meet us at the 2026 NJ Rural Health Conference · November 17 · The College of New Jersey, Ewing

Parker Health Apex Nexus EHR

Grace AI by VitalCX

Answers patients 24/7, books into Apex

Vinyl Health

Patient and caregiver app with live EHR data

MetricAid

Provider schedules and availability

Apex Care Health Solutions

MSO running facilities on Apex Nexus

Every partner reads from and writes to the same real-time record.

Solutions

Whether you need cloud-based physician scheduling software or a fully managed scheduling service, MetricAid supports complex scheduling environments of every size: from individual clinics, departments, and hospitals to multi-site systems and healthcare regions across Canada, USA, Europe, Australia, and the Middle East.

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Purpose-Built for Healthcare

MetricAid pairs flexible, intelligent software with the experience of people who’ve lived the problem: physicians, former hospital administrators, and expert schedulers. We’re not just a platform; we’re your partner.

Why MetricAid?

MetricAid Capabilities Overview

A short overview of the MetricAid platform: physician scheduling, mobile access, and team communication in one connected workflow.

Designed for Complexity

From high-acuity emergency departments to community clinics, multi-site systems, and healthcare regions, we schedule for teams where complexity is the norm and coverage is critical.

Who It’s For

Why MetricAid?

BUILT FOR HEALTHCARE

Strategically designed by physicians, former hospital administrators, expert schedulers, and software specialists, MetricAid's purpose-built platform combines decades of real-world experience with a service-centric approach to deliver intelligent, efficient scheduling for healthcare organizations and professionals worldwide.

Who It's For?

DESIGNED FOR YOU

At MetricAid, we don't just create schedules — we craft them. Every shift is thoughtfully balanced, and every detail is carefully managed to fit your team's unique needs. It's not automated; it's intentional. While we handle the complexity, you stay focused on what matters most: delivering exceptional patient care.

Trusted by Healthcare Teams Worldwide

Over 250 healthcare facilities across four continents rely on MetricAid to keep their schedules working, with a 97% client retention rate to show for it.

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Testimonials

  • “I’ve used MetricAid for years, and it has transformed the scheduling experience. As physicians increasingly work across multiple hospitals, having one platform to manage schedules, availability, and shift trades is invaluable. It’s intuitive for physicians, dramatically reduces administrative work for leadership, and its data-driven scheduling helps ensure physician resources are aligned with patient demand. MetricAid isn’t just software; it’s a true partner in building better schedules and better emergency departments.”

    Dr. Taj Kaura
    Chief and Medical Director of Emergency Medicine
    Hennick Humber Hospital

  • “Efficiency based scheduling with MetricAid was a significant lever we used to decrease our wait times and improve our Pay For Performance (P4R) results.” “MetricAid’s Efficiency based scheduling outperformed anything we had previously used. It was an excellent return on investment.” “Efficiency based scheduling reduced day to day variation of wait times, allowing individual physicians to contribute to flow in a safe and comfortable pace. Working at a safe pace helps physician well-being and ensures they have time to achieve quality patient outcomes.”

    Dr. Andrea Unger
    Former Chief of the ED and Medical Director at Brantford General Hospital

  • “MetricAid’s customer service is top notch… We are impressed with their ability to produce a difficult schedule for a group of over 50 physicians.”

    Dr. Prashant Phalpher
    Site Chief, Emergency Services
    Brampton Civic Hospital


  • “The experience with MetricAid has been very positive. The physicians in the group find the interface easy to navigate, and it makes it much easier to block time off. The staff at MetricAid are very attentive and work very hard to ensure the schedule is completed in a timely manner while being able to fill our schedule entirely and adhere to the ideal shift counts of the physicians. The department is able to run with more efficiency.”

    Dr. Joe Cherian
    Former Chief of Emergency Medicine at Joseph Brant Hospital

  • “Thank you for all of the hard work you are doing behind the scenes to make this schedule happen for us. The schedule is our lifeblood in EM residency. When it’s bad, we really suffer under its weight. A bad schedule has the power to tip morale into dark places. Having a good schedule, well ahead of time, has even more power and makes the tough four years of EM residency just a little bit brighter. That you would help us do this is a gift.”

    Washington University Emergency Medicine Residents

Interested in Learning More?

Book a discovery session and tell us about your scheduling challenges. We’ll show you how we can solve them.

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