https://www.metricaid.com/advanced-em daily 0.75 2025-05-03 https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1607705163528-TS7DTQNPB5Q503242KP4/Level3-Gallery-1.jpg Advanced + EM https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730152006-NV9RN8BO90MFQC4UHYOB/client-albertahealth.png Advanced + EM https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1607705163423-66TE7Z9GXC278LCIJUPM/Level3-Gallery-2.jpg Advanced + EM https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730152098-3WS5SGS5P7GY893BSJ6W/client-aocc.png Advanced + EM https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730152155-96DMPMGSEY0GHPUE371D/client-brant.png Advanced + EM https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730152161-EW2WE7XT0S7G7313HAAZ/client-brigham.png Advanced + EM 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https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730156405-DZMMYYTAH714NXMJ596Q/client-rvh.png Advanced + EM https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730156882-8P5F59MSP3LT9UBYC11V/client-scarborough.png Advanced + EM https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730156838-H1R0EMEFQ5EOZ2R0N9DC/client-sevenoaks.png Advanced + EM https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730156879-GQ0JE2Y4BROIF655RX50/client-sunnybrook.png Advanced + EM https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730157425-0YKFNM95WJ52A6R4HLIK/client-trillium.png Advanced + EM https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730157138-33CPR1YNQ3B5R20YXQ0V/client-vancouvercoastal.png Advanced + EM https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730157865-GWI1L5MLRGCHR8BT3A3O/client-williamosler.png Advanced + EM https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730158218-OHTYW6DC9RXEOJMX0QBS/client-winchester.png Advanced + EM https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/7564bdb5-5b22-43ce-9566-b134f2d76e01/Level3-Intro.jpg Advanced + EM - Streamline your operations with data-driven scheduling. The MetricAid Scheduling Tool works by collecting and analyzing data to identify patient trends related to physician shifts, acuity distribution, department occupancy, patient flow, seasonality, and nursing/physician ratios. By identifying scheduling-related improvement areas over time, you can make highly informed data-driven decisions that help streamline your operations. Used by many emergency departments, this tool helps dramatically reduce wait times and numbers of patients who leave without being seen. It improves overall department performance and brings tangible improvement to the work/life balance⎯and retention rates⎯of your physicians. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/96d3ae0f-6fe7-42cb-baee-3edb9815beae/Level3-Data-Driven.jpg Advanced + EM https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/42bda18f-c2ce-4261-8187-567674b29973/Level2-SchedulingTeam.jpg Advanced + EM https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1606849573444-8A0JAP9QAQN79G0Y5YRE/Level3-SchedulingTool.jpg Advanced + EM https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605636894333-OBN1INVP7IWWNHAYCDT0/Level3-Outcomes.jpg Advanced + EM - Outcomes Administrative Efforts Increased hospital revenue • Maximize physician billings • Optimize physician schedule coverage • Better physician recruitment • Reduced scheduling administrative burden Patient Care Lowered readmission rates • Reduced wait times • Increased physician availability from existing resources • Patient satisfaction • Better treatment Physician Health & Wellness Fewer shift trades • Better physician retention • Improved physician well-being • Reduced physician burnout https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/2a352ef2-1b00-4b95-9696-87a46a8ee373/cta-why.jpg Advanced + EM - Why MetricAid? MetricAid is a HIT leader focused on creating physician schedules that improve department performance, patient experience, and the work-life balance for doctors. Along with our experience and expertise, we bring vision and a set of values that make us great collaborators in handling your physician scheduling needs. Learn More https://www.metricaid.com/page-template-duplicate-me daily 0.75 2025-05-03 https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1604083908320-VP2OORQF4O27PYEOCAKP/home-why.jpg Page Template - Duplicate Me Why MetricAid? Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi porttitor mi a euismod maximus. Etiam vitae felis dui. Aenean gravida mattis posuere. Learn more https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605047131097-SXCX7155YOGIDN4K8OLF/team.png Page Template - Duplicate Me Meet Our Team. Mauris maximus, diam eu pretium tristique, est mi suscipit mi, venenatis convallis justo nibh sed tortor. 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Data integration and analysis are what set Level 3 apart from our other solutions and the solution that really takes physician scheduling to the next level. Curabitur volutpat felis metus, id pellentesque eros auctor ac. Duis vestibulum fermentum ipsum sit amet tincidunt. Integer consectetur sed lectus ac sodales. Nullam vehicula dignissim quam, eget aliquet nulla ultricies id. Donec consequat quis ex eget sollicitudin. Fusce neque sem, tincidunt vel dolor eget. Vestibulum vestibulum nibh nec odio fringilla, in lobortis mauris vulputate. Cras faucibus lacus nisi, tristique dignissim lectus eleifend nec. Sed fringilla, quam ut ullamcorper scelerisque, ligula ipsum dapibus mauris, quis pharetra mauris. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1604413211138-XSBEBA1NIHW76ZSP2AL6/Level3-Outcomes.jpg Page Template - Duplicate Me - Outcomes Administrative Efforts Increased hospital revenue • Maximize physician billings • Optimize physician schedule coverage • Better physician recruitment • Reduced scheduling administrative burden Patient Care Lowered readmission rates • Reduced wait times • Increased physician availability from existing resources • Patient satisfaction • Better treatment Physician Health & Wellness Fewer shift trades • Better physician retention • Improved physician well-being • Reduced physician burnout https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605200238362-8DQTWQOAI9JATAYLNYCO/why-metricaid.png Page Template - Duplicate Me - Why MetricAid? Teaser copy for ‘Why MetricAid’. Morbi porttitor mi a euismod maximus. Etiam vitae felis dui. Aenean gravida mattis posuere. Quisque vel metus scelerisque, vestibulum purus eget, suscipit arcu. Sed fermentum sapien eget maximus pretium. Learn More https://www.metricaid.com/our-story daily 0.75 2025-03-17 https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/01e78008-57af-4a85-ad1f-4b83411a284e/1000015264.jpg Our Story Meet our team. A top-notch team, we have gathered experienced physicians, former hospital administrators, and a robust team of customer success, sales, scheduling, and software specialists. All the personnel and specific skill sets needed to deliver effective physician scheduling solutions suitable for any healthcare environment. Learn more https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605642264968-HBE9BIRXZOT9VIOWJ3WM/OurStory-Clients.jpg Our Story Our clients. Our long list of clients includes hospitals and departments throughout North America and the United Kingdom. Working with these domestic and international partners, we’ve perfected our tools and services, and gained the extensive experience needed to manage physician scheduling in any healthcare environment. Learn more https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/131607bc-57db-43de-9715-be2c13946c26/OurStory-Intro.jpg Our Story - Transforming the way physician scheduling works. MetricAid is proud to be a leading healthcare technology and service company. In collaboration with our clients, we are transforming physician scheduling to help hospitals and departments improve their patient care. Through our work, clients experience notable improvement in both physician recruitment and retention. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/800fe020-2201-4648-9eee-0db2caf212a7/OurStory-Body1.jpg Our Story Founded by Les Blackwell and Dr Scott Daley in 2012, MetricAid serves hospitals in Canada, the US, the UK, and Australia. Started with a focus on performance-based scheduling to reduce wait times, MetricAid quickly transformed into a full-service company. In 2019, MetricAid and Medevision merged and now offer a better and more efficient solution. Combining both software and service creates a seamless, superior experience for our clients. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1606752556650-U9S4XKCR5HTQN093TT60/OurStory-Body2.jpg Our Story MetricAid is a HIT leader focused on optimizing physician schedules to improve department performance, patient experience and individual physician work/life balance. By employing the MetricAid methodology, clients experience an improved environment for the practice of better medicine. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/dd605340-a3a4-4856-a4f5-06e90e252aea/whymetricaid-large.jpg Our Story https://www.metricaid.com/why-metricaid daily 0.75 2025-03-17 https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/dbf0047a-c566-4dcc-92a3-d1a0c6802a79/WhyMetricAid-Intro.jpg Why MetricAid? - Healthcare Solutions by Healthcare Professionals - MetricAid. Built by Emergency Department staff, Healthcare Professionals and physicians. There are many reasons MetricAid is a leading provider of healthcare scheduling solutions. Most compelling may be the power of our solutions, proven by their impact on key metrics, productivity, and efficiency of hospital departments. Our experience and expertise and the values and vision we bring to our work also make us leaders. We’re proud to be the trusted provider of physician scheduling solutions for hospitals and departments worldwide. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/086a84a8-9998-47d5-ac62-92b013ad46e6/DSC_1330.jpg Why MetricAid? - Healthcare Solutions by Healthcare Professionals - We aren’t just a software company. MetricAid is more than a web-based physician scheduling management tool. With an in-house scheduling team and a data-driven consulting service, we’re confident we can provide you with scheduling solutions that suit your needs perfectly. 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Strategically designed to optimize your department’s operation. Physicians access the tool on their computers, tablets, or phones to update shift preferences or trade shifts. Schedulers then incorporate this new information going forward. Before beginning with new clients, we pre-configure parameters⎯those details unique to their department or their individual physician’s contracts. This ensures schedules work perfectly for everyone. We realize how important it is to factor in physicians’ preferences⎯and to provide the flexibility for them to trade shifts easily. Evidence from our clients shows this reduces physician burnout and improves their well-being⎯both important goals for us. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1606751686992-BEJ50ETSQ50WSX7KEB85/Level1-Benefits.jpg Standard - Benefits Visibility One source of scheduling data that you can view and update in real-time on any device • Fair and equitable shift distribution Efficiencies Eliminate paper-based and multiple file versions systems • Empowers physicians to manage their own schedule efficiently based on their preferences Savings Reduced administrative efforts from lesser back-and-forth between schedulers and physicians and no paper-work https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1606751712637-NDXR53YCEUDOUZIMPJR7/Level1-Examples.jpg Standard - Examples of scheduling rules. Our scheduling tool is designed to efficiently incorporate a wide range of scheduling rules. Here are a few examples: Provider A works the 9 a.m. – 4 p.m. shift every Monday. Provider A can only work one shift per day, unless doubles are requested. All providers must work 120 hours per month. When a provider works a morning shift in Brantford, they must not work an evening shift in Toronto. Providers must work a minimum of 1 shift in Brantford per week. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/aba85101-d38a-4003-9a95-da0b6c15207c/cta-why.jpg Standard - Why MetricAid? MetricAid is a HIT leader focused on creating physician schedules that improve department performance, patient experience, and the work-life balance for doctors. Along with our experience and expertise, we bring vision and a set of values that make us great collaborators in handling your physician scheduling needs. Learn More https://www.metricaid.com/solutions daily 0.75 2025-03-17 https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1610133278322-PZ9AS6HX79A0KPXAOIVO/Level1-Intro.jpg Overview - A true leader in physician scheduling solutions. MetricAid isn’t just a software company. We offer a range of physician scheduling solutions, from web-based software and dedicated in-house schedulers to a data-driven consulting service that’s been proven to significantly improve key metrics of hospitals and departments in Canada, the US, the UK, and Australia. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1610133216710-X56L0NENYOL5FZMAQOY8/home-level1.jpg Overview https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605624704408-9NXUMXU2Q6DLR8TJ7247/home-level2.jpg Overview https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605303666795-G421CHQOW3WPD4TQQAL3/Level-3.jpg Overview https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/2a352ef2-1b00-4b95-9696-87a46a8ee373/cta-why.jpg Overview https://www.metricaid.com/team daily 0.75 2026-03-18 https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/01e78008-57af-4a85-ad1f-4b83411a284e/1000015264.jpg Team - Leadership and experience all on one team. At MetricAid, we’re proud of our dynamic team. With experienced physicians, hospital administrators, and a crew of customer success, sales, scheduling, and software specialists, the expertise runs deep. Together, we strive to deliver effective physician scheduling solutions that optimize performance in any healthcare service environment. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/8752fa2f-c728-47fc-a937-db034ed09456/Headshot+%28Brick%29.png Team https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1608046461151-S38TDQNECCGKQ3ZNL9ZR/Team-ChrisJones.jpg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/85fb6e6a-9140-471f-bf55-b14273f7ca28/Katie3+%281%29.jpg Team https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1c2aac9d-62bd-4b61-b772-0a8d857b1def/Annie+%23+3+cut.jpg Team - Make it stand out https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1632159708140-SJ868TO2E3BBDR7IV9QS/Ariel+.jpg Team https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/22675b22-7e9a-41f3-858b-8d6e3cff4c92/David_Mah.jpeg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/0306b449-cdc3-4626-96ca-8dee423a00c0/Shelly.jpg Team https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/70b35f8f-c9f1-4348-b8e4-902983b39e03/Adam.jpg Team https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1632168240767-NT1J2453F2AWD64DYJ2X/Mason-+final+.jpg Team https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/3dc65d00-8eff-4c2e-9161-dbc371b2421d/Travis.jpg Team https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/209e6b84-c2ec-4d1d-9701-e667561bacab/nicole_mccullagh.jpeg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/be1ca83f-73a7-4d90-89ab-742182d760b9/kelsey_anderson.jpeg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/6bbc7886-e856-49de-8a4a-fd99eaf59ffd/Rhonda.jpg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/aef873b6-d452-4191-841f-2596acea2bd2/paula_north.jpeg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/a15b1c2d-d451-4589-9e1b-99f515d0db89/ashley_+mccauley.jpeg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/08c5f2ad-3425-407a-a88e-e54d835f8400/Ben.jpg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/13b1df6c-8789-4443-81e0-53090558c3ec/Dylan.jpg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/8fb478db-3c79-47a9-8837-7db78a5eb829/zachary_corbeil-paquin.jpg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/99e6ec36-0ff2-4764-b738-950299e547b2/Michaela+2.jpg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/4b51ba12-23ef-4d1d-93de-857050ed2755/Danielle.jpg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/7d0e5bc9-a0d0-479a-b626-1725c4c416e3/Ian.jpg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/86ce3b50-8d64-4876-a831-a91e78d3a9db/Krysten.jpg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/e8a033bd-9d78-4a35-8354-dca88b94e1f5/tiffany_roberts.jpeg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/f282c96c-4911-4ae2-9bbf-ab8ef07965bd/Cade_Cardinal.jpeg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/749f82dd-a9fb-4661-bd4d-4e46b46b2068/Image_20251202_145211_447.jpeg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/2a197a0d-8e83-4962-bb19-cdd5bddce5d6/vincent_cecchini.jpeg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1632505849376-R9JHWRVF8SB3CNU15D10/Casey.jpg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/7d244c89-a0ae-450b-a1b8-57713f0d70e0/Rene.jpg Team https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/99ff54be-3ed0-475b-b15f-7b1d446c2811/Vince.jpg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/3cf897db-eb07-48e4-80b9-e306b06f9625/mauricio_gonzalez.jpg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/051ab4e5-15dd-4cb8-833f-f5ccfa8c8325/Greg_Roy.jpeg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/c4622b29-0e85-43e2-9ff9-3ad9c1a151b0/Dr.Daley-+Headshot+2023.jpg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/ca341384-d2bb-460f-8da2-5594f67cd57b/Paul+Tsaparis_web-hires.jpg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/e4a0378e-5d82-42d8-9222-c57befd5086e/eugene.jpeg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/9a0c7940-7e6e-43e9-bff1-e94fc81ee3a7/warren.jpeg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/2e462495-bc24-4066-8d50-f017c25507a6/schweitzer-for-website-5e18cddee99bd+%281%29.jpg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/e5dd2cf1-c9c3-418f-baca-f457b1f8d4f8/Mark+Fam_headshot_1Mb+%281%29.jpg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/bd8763af-6fe3-405a-a577-a64bdac705f6/Thom+Headshot.jpg Team - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/2a352ef2-1b00-4b95-9696-87a46a8ee373/cta-why.jpg Team - Why MetricAid? MetricAid is a HIT leader focused on creating physician schedules that improve department performance, patient experience, and the work-life balance for doctors. Along with our experience and expertise, we bring vision and a set of values that make us great collaborators in handling your physician scheduling needs. Learn More https://www.metricaid.com/careers daily 0.75 2025-03-31 https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/428ec879-0f54-4970-82e6-5db25925c17c/Careers-Gallery.jpg Careers https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/889a7a93-74f4-4089-981d-0c5dc00d6dab/Careers-OurStory.jpg Careers MetricAid. Built by Emergency Department staff, managers and physicians. No one understands the challenges of physician scheduling as well as doctors and hospital administrators. Inspired by personal experience and a wealth of insight, Dr. Scott Daley and hospital administrator Les Blackwell decided to tackle this issue head on, and in 2012, they co-founded MetricAid. Learn more https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/e0144cc8-480e-481c-a6bf-9eeb7c5b8525/1000015264.jpg Careers Meet our team. A top-notch team, we have gathered experienced physicians, former hospital administrators, and a robust team of customer success, sales, scheduling, and software specialists. All the personnel and specific skill sets needed to deliver effective physician scheduling solutions suitable for any healthcare environment. Learn more https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/dcba3210-2b4f-4e9d-b34b-a069351cd6f0/Careers-Intro-2.jpg Careers - Striving for excellence as we build our team. MetricAid is a thriving organization focused on helping hospitals and departments transform the physician scheduling process. Not only do we make it possible for them to streamline operations, but our work also serves to improve patient care, facilitate physician recruitment, and improve retention. As we expand, we are seeking individuals to join our team. People who embody the four pillars of our values: passion, excellence, authenticity, and kindness. If these characteristics resonate with you… https://www.metricaid.com/specialties daily 0.75 2025-05-08 https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605637800699-7HP6LVZ2L9MXHOMWRJFJ/Specialities-Intro.jpg Specialties - The scheduling system that the top emergency departments rely on. Founded and operated by three Emergency Department workers, including two physicians, MetricAid is simply the best scheduling system available for Emergency Departments. In fact, seven out of the ten most efficient EDs in Ontario have partnered with MetricAid for years. Our software platform integrates user (physician) preferences with capacity and demand considerations of any department. The system was built by experts who collectively have scheduled millions of shifts over many years, and understand better than anyone the unique needs of high-functioning 24/7 medical departments. We offer a suite of scheduling services, including full schedule management, workflow optimization, and resource allocation, allowing our clients to better support their strategic goals. Our focus is on quality, reliability, and the highest level of client support. MetricAid maintains a significant competitive advantage as we provide the only solution that addresses both physician scheduling and performance efficiencies. We achieve this by leveraging our proprietary forecasting algorithms to maximize the performance of any department. To date, MetricAid’s solution has reduced ED patient wait times by more than 5.5 million hours and our clients are some of the best-performing departments in their regions. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605637852731-OUM6I2CIE4FQV9AFIU2B/Specialities-Body2.jpg Specialties - Health Teams Multi-site, multi-disciplinary organizations benefit and excel when allowed to load-balance coverage by site, provider availability, patient demand, and specialty. Our Advanced support is a very cost-effective alternative to maintaining in-house scheduling staff. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605637864798-DU4ZA5Z1F4OJN64FHTN5/Specialities-Body3.jpg Specialties - Residents and Learners The specific program needs of learners can be balanced with self-scheduling to provide the best possible schedules for them and their departments or programs. This increases professional satisfaction, and helps attract and retain learners in higher post-graduate years, and as they transition to become staff or attending physicians. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605637879797-1A29DB7KIUTF1CIMTHRX/Specialities-Body4.jpg Specialties - Urgent Care Centres With many similarities to EDs, UCCs naturally find MetricAid a perfect solution for their scheduling needs. By using our Advanced + EM service to optimize patient flow, our UCC clients maximize market share of lower-acuity care. This optimized flow, combined with self-scheduling options, leads to physicians’ reporting significantly improved job satisfaction. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/086a84a8-9998-47d5-ac62-92b013ad46e6/DSC_1330.jpg Specialties - We aren’t just a software company. MetricAid is more than a web-based physician scheduling management tool. With an in-house scheduling team and a data-driven consulting service, we’re confident we can provide you with scheduling solutions that suit your needs perfectly. Learn More https://www.metricaid.com/advanced daily 0.75 2025-05-03 https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1607704980618-FXLY8LZZI8U982G1XFUN/Level2-Gallery-1.jpg Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730098806-R2RO6ZTSKWC5I2JD9AJP/client-albertahealth.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1607704979114-XQV6KBLW9511BGB3AXG3/Level2-Gallery-2.jpg Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730098967-N7GHFHVTORD017KN7IAL/client-aocc.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730098961-Y8TZNZOW4UNQEPTUGYHL/client-brant.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730098971-56T12BY83GXAFCMXXV1S/client-brigham.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730099096-48IBCAL8SY6Z1BQT9MMU/client-chathamkent.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730099512-LM5CE98NXSIFJADQ2MU0/client-chesterfieldroyal.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730099923-CNU6ZMPGP441IT4DVHW9/client-collingwood.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730100035-540C8OT3ZRLCX7IBX7PI/client-criticall.jpg Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730100093-WN0HAG0T746LXQAPZOWV/client-espanola.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730099976-DMU3S2GKWPSPDQ6K5OAU/client-fraserhealth.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730100599-BIZM2LOWX8LK1C8V45RQ/client-headwaters.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730100238-JWZ7304M97TUMKN4D58P/client-horizon.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730100910-D900G2T4OTNTLMFBX5GX/client-hrh.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730100909-ZZ52N84E7XHYU7RH9LFI/client-hsn.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730101543-VWMGIWHRY241M4GMM8CZ/client-interiorhealth.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730101118-IM0TX522IP3DY6IWR5WY/client-josephbrant.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730101633-OELELNGC16E94C7GINF1/client-lgh.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730101668-YN8VUTJMDO7ZYL2WG3BU/client-michaelgarron.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730102022-AD6D4V50TGZQOFQ9IHJD/client-mountsinai.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730102197-B953LH7QDIA64FMYYGDE/client-muskoka.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730102532-GOJB27O7CUSCO3H1P8Z2/client-northyork.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730102535-ZGZQDBMMCO911JOKEI1O/client-ornge.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730102578-L4LYKPPUO0O0OHW4YJQJ/client-premier.jpg Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730102578-A9355TPBTTB3I455OX4Y/client-qhc.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730102796-G2ATW3EM4T6JKYE8V00Y/client-queesnwaycarlton.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730103029-B1FCRAMEZ1THQVFA44IL/client-rvh.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730103543-8OLBR7IWH97FDOTGEKVK/client-scarborough.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730103842-82U8SC9JKDR4Q6Z3WIAP/client-sevenoaks.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730103792-5TTEV8W82RK6ANAU4H14/client-sunnybrook.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730104567-0C60BLFO46IKT3EWP2H8/client-trillium.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730104071-R85309P2J6Q7S23YJIG2/client-vancouvercoastal.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730104347-ZP5FMFR1YWD3SJMCXG98/client-williamosler.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730104352-SQ17C5C34BNHCW2W4PXB/client-winchester.png Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/41bffa33-66fe-4190-9d07-2828a99ca515/Level2-Intro.jpg Advanced - We handle the scheduling details so you don’t have to. Knowing our people are solely focused on physician scheduling details every day, are intimately familiar with implementing and improvising physician scheduling practices, and have a wealth of experience from years of working with 90+ clients, means you can focus on other pressing jobs that need attention. Our Advanced physician scheduling option still allows you to have full control over your department’s schedule⎯without the stress of having to create and update it yourself. Sound intriguing? Meet our physician scheduling team. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/42bda18f-c2ce-4261-8187-567674b29973/Level2-SchedulingTeam.jpg Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1606849532793-LL2REZTOT0H03GTXE3OY/Level2-SchedulingTool.jpg Advanced https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1604413211138-XSBEBA1NIHW76ZSP2AL6/Level3-Outcomes.jpg Advanced - Outcomes Administrative Efforts Increased hospital revenue • Maximize physician billings • Optimize physician schedule coverage • Better physician recruitment • Reduced scheduling administrative burden Patient Care Lowered readmission rates • Reduced wait times • Increased physician availability from existing resources • Patient satisfaction • Better treatment Physician Health & Wellness Fewer shift trades • Better physician retention • Improved physician well-being • Reduced physician burnout https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/aba85101-d38a-4003-9a95-da0b6c15207c/cta-why.jpg Advanced - Why MetricAid? MetricAid is a HIT leader focused on creating physician schedules that improve department performance, patient experience, and the work-life balance for doctors. Along with our experience and expertise, we bring vision and a set of values that make us great collaborators in handling your physician scheduling needs. 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https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605894616081-FEF4BS7BXJ7BD7C6D6HD/EMCases-Intro.jpg EM Cases(OLD) - For EM Cases fans….. a little about MetricAid Welcome to those who heard about MetricAid on the EM Cases podcast! We’re glad to share with you some information about who we are and what we do. We define ourselves as a healthcare technology and service company. Our goal is to transform physician scheduling, and by doing so, to help hospitals and departments dramatically improve patient care. Through our effective methods, we also improve rates of physician recruitment and retention — important factors in today’s healthcare environment. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1610133216710-X56L0NENYOL5FZMAQOY8/home-level1.jpg EM Cases(OLD) https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605894707587-EDWFU21406711JHQYAZH/home-level2.jpg EM Cases(OLD) https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605894751066-ZRRHTQ67ZKXBUPOSGWVB/home-level3.jpg EM Cases(OLD) https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605206535155-5YW5UTW85VEQBH8O6UA1/DSC_1831-2.jpg EM Cases(OLD) https://www.metricaid.com/case-study-brantford-general-hospital daily 0.75 2021-04-12 https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1607608123856-K9I3XEZXGKH8J6DQ7R20/CaseStudy-Intro.jpg Brantford General Hospital - Brantford General Hospital Founded in 1885, Brantford General Hospital is the only acute-care facility in Brant County. It provides healthcare services and specialty programs to over 130,000 residents. BCHS by the 2019-20 numbers: Emergency Care visits: 58,809 Urgent Care visits: 20,081 https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1607608852012-SMY97BXAJD0X02A06D99/CaseStudy-challenge.jpg Brantford General Hospital - The challenge. Two physicians were responsible for scheduling, each spending 10+ hours/month on this task. Schedules were not optimized for flow or staff satisfaction. Staff initiated dozens of shift trades each month. The hospital struggled to fill shifts and to recruit staff. The average wait time for patients to see a doctor was 2.4 hours. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1607527084641-EG6XJN6RFYPT92HKEQ6V/home-level1.jpg Brantford General Hospital https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1607527107236-TDWVT3C6D2YBOAN17OV5/home-level2.jpg Brantford General Hospital https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1607527123384-A8WQHBKGOTSIUYXSXKWC/home-level3.jpg Brantford General Hospital https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605632719437-QAD90S1AP6KH6YF0HI1J/whymetricaid-large.jpg Brantford General Hospital https://www.metricaid.com/404 daily 0.75 2020-11-19 https://www.metricaid.com/compare daily 0.75 2025-05-02 https://www.metricaid.com/privacy-policy daily 0.75 2020-12-09 https://www.metricaid.com/training daily 0.75 2020-12-15 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https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605730307395-AG0W7LPXAXJR8L5OK42D/client-winchester.png EM Cases (New) https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1610133216710-X56L0NENYOL5FZMAQOY8/home-level1.jpg EM Cases (New) https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605894707587-EDWFU21406711JHQYAZH/home-level2.jpg EM Cases (New) https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605894751066-ZRRHTQ67ZKXBUPOSGWVB/home-level3.jpg EM Cases (New) https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/dd605340-a3a4-4856-a4f5-06e90e252aea/whymetricaid-large.jpg EM Cases (New) https://www.metricaid.com/contact-confirmation daily 0.75 2021-04-15 https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1605638160122-PAQA1V6PPDLUPS0YNYA3/DSC_1452-2.jpg Contact Confirmation https://www.metricaid.com/clientsandpartners/partner daily 0.75 2025-11-07 https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/b8b87fb4-dce3-430c-998e-20394c829cc1/ugmk11lnr265znxw1abm.png Partner: NEED Physicians - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.metricaid.com/clientsandpartners/clients daily 0.75 2025-03-17 https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/0faba1bd-b9ea-429b-9321-6c8866fb74a9/DSC_1616.jpg Our Clients We aren’t just a software company. MetricAid is more than a web-based physician scheduling management tool. With an in-house scheduling team and a data-driven consulting service, we’re confident we can provide you with scheduling solutions that suit your needs perfectly. Learn more https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/e0144cc8-480e-481c-a6bf-9eeb7c5b8525/1000015264.jpg Our Clients Meet our team. A top-notch team, we have gathered experienced physicians, former hospital administrators, and a robust team of customer success, sales, scheduling, and software specialists. All the personnel and specific skill sets needed to deliver effective physician scheduling solutions suitable for any healthcare environment. Learn more https://www.metricaid.com/home daily 1.0 2025-10-21 https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/8aca4ae7-c0fe-4cd4-858c-8b663ccc4248/iphone-hero.png Home - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/b2a2ad07-610e-4200-8801-36aa9d458305/better-way-to-schedule+%281%29.jpg https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/bef76cf9-f2a3-4da7-8964-30d20b4ca642/ac82ef45ce835d1b24880a083499e4f39c2ed257+%281%29.jpg https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1746119103021-GR46CLO5M89E1Q0ISDCN/Image+%283%29.png Home Control over schedules Fair workload distribution Improved work-life balance Reduced burnout https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1746119103028-PURFKX6A81NG9A5F9PXL/Image+%284%29.png Home Less manual work Optimized physician resources Reduced administrative time Improved physician retention https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/1746119103033-JJ5ESDU72JKD5OGTTDTR/Image+%285%29.png Home Shorter wait times Mitigated hallway medicine Improved experience https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/8e6b1c8e-8563-47c1-afda-1d0871af912c/desktop-UI-2%2B2+%281%29.png https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/a96329e3-5486-4262-b898-3985fd4fa2dd/d7ecb2ab333c56eba1c17c49e3f0789589ef81cf+%281%29.jpg https://images.squarespace-cdn.com/content/v1/5f9c38e15eb414227e8c8d37/f0fb25f5-2d5a-4c76-8438-68c504069af8/desktop-UI-2%2B1+%281%29.png